As a content creator, I am aware that I am in constant violation of many of the rules that lead to success: what to post, when to post, how often to post, the right channels to post on, visual vs. text, and if the latter, knowing how long is too long and what is too short.
Here's a confession: I struggle with this notion of posting and publishing.
It's not just about keeping up with the frequency demand and aligning with these purported best practices, but also the content merit of any post. Do I really have something that interesting, that urgent, or that profound to share with the world? I doubt I'm alone in my uncertainty. But one thing is certain: I don't bemoan anyone who is nailing the aforementioned rules and enjoying wild success. I'm just not on that page yet, and I question when or if I will.
I'm also confronted with this reality: as a writer and a communicator, and as a strategist with marketing sensibilities, is it blasphemous to avoid (or recommend avoiding) publishing and posting on social? Wouldn't that be socially unacceptable in any 2016 marketing strategy? And, by the way, shouldn't I do a better job of leading by example?
Before answering those questions, consider these thoughts from an interesting interview with contemporary American writer George Saunders where he responds to a variety of societal hot-button issues, including his decision to refrain from on social media. Here's a relevant excerpt from that interview:
"I’ve found that my first drafts are not so special. But the more I work on them, the better they get. They are more unique and defensible. So that makes me averse to jotting things down and sending them out, when I know that my only chance at any kind of depth or profundity is to linger within the story, trying to make it distinguish itself. I’ve also found that trying to be active with social media changes my moment-to-moment perceptions. Instead of feeling, “What’s the deepest version of what’s happening here?” I start to feel, “How can I use (or “claim”) this?”
"The bottom line for me is that life is short and art is long — and I don’t love the way that being engaged in social media makes me feel, or the way it seems to shape my thinking."
Let's be honest: few of us are novelists or essayists. We're often writing copy about services and business solutions, not books. Some of us wouldn't dare claim our work as an art form. The approach Saunders takes is unique to him and by no means are hard and fast rules for, let's say, the OEM supplier or the not-for-profit organization. But Saunders hits on things that resonate with me as a strategist who leverages the power of words and ideas. In particular, this:
"The more I work on them, the better they get. They are more unique and defensible."
Isn't this what developers of content, consultants and agencies should strive to deliver on behalf of clients? Shouldn't we be in constant pursuit of those clutter-cutting ideas, those anti-listicles that impart more than a checklist?
So back to the earlier questions:
Is it blasphemous to avoid publishing and posting on social? There's a place for all of us to utilize our voices for good on social. I embrace the power of compelling storytelling, so there's always opportunities to utilize these platforms we've been given. I would like to believe that when I publish and post, it's because I have something to say that might provide a different perspective or point of view.
Shouldn't I do a better job of leading by example? Indeed I could, but can't guarantee I will.
Because, like Saunders, I find that the longer I linger with the story (e.g., the client's story, my own story), the more clarity and focus I get. The stronger the word choices become. This only happens when you and I invest the time and become deeply familiar with our subject matter, seek out points and counterpoints, and stew over the myriad of ways to say it -- whatever "it" may be.
Not everything benefits from hours of wrestling with what to say. The point isn't to navel-gaze, but to take the time to hone your thinking, know your voice and be true to it.
Audiences rarely care that we miss a regularly scheduled Tuesday post or bi-weekly update. They care when they realize they miss the meaningful content we're providing, not the date or time it arrives. By easing our self-imposed time constraints, we afford more time to focus on creating better content.
When we choose to publish and share our thoughts, we should slow down and take inventory. In doing so, we are banking on thoughtfulness and contemplative work over immediacy, of writing and refining versus the mere act of posting and sending, of eschewing the easy post for the one that requires more of us.
The end result isn't perfection or guaranteed success via likes and shares. It is the knowledge that the contribution is purposeful and hopefully unique. The belief that it matters and we will not regret the post at some point in the future. And the hope that perhaps we've found a way to say the interesting thing, the urgent thing and, if we're fortunate, the compelling thing.
"Likes" and "shares" are nice. They're measurable and a quick barometer of interest. But analytics cannot measure the heart.
Perhaps the more heart we put into our work, the more likely our content will resonate with others -- which may or may not translate into a metric-measuring action. The question we must ask is: can we live within that reality and outside of the vanity metrics?
If so, cut yourself some slack. Take a bit more time if necessary. Be intentional. And if you feel so bold, embrace a positive definition of what it means to be socially unacceptable with your content strategy.
